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Setting Up Systems to Make Your Job Easier

2021 Educational Conference Learning Bundles

3 SESSIONS FOR ONLY $45

If you were unable to attend our 2021 educational conference, we’ve taken the guesswork out of choosing which session is best for you!

CLIENT ONBOARDING BEST PRACTICES

SPEAKER: Adam Pratt

Great client onboarding experiences set the tone from first contact to final invoice. Adam will lead you through the framework he uses with every new client, and we’ll crowdsource the best ideas into a new set of industry best practices. Join this interactive workshop ready to share your best ideas, and every attendee will leave with a new template they can use for their next client onboarding.

OTHER PARTICIPANTS ARE SAYING…

“This was my favorite breakout of the weekend. Not only was the information helpful for a newbie, but the style Adam uses for the presentation was very effective and engaging.” – Jodi R.

“Adam is a great teacher. All very practical, useful information. The analogies and verbiage he uses with clients is especially helpful. I like that he keeps things simple and makes the business seem very doable, not anxiety producing, while still making it clear there is huge potential for success.” -Kathy S.

CLIENT USER GUIDES MADE EASY

SPEAKER: Rhoda Gordon

A custom curated user guide is an amazing tool for both the client and the photo manager. The client will be impressed, surprised, and delighted as you go over each section of the user guide at the project’s completion. In this breakout, I will identify why a user guide is important, how to create it, the steps within your normal workflow that will be used, and most importantly, the sections to include in the user guide. Samples of my user guides for both print and digital clients will be available.

OTHER PARTICIPANTS ARE SAYING…

“I think Rhoda could teach anything and I’d be riveted! I loved her attention-to-detail user guide and am so grateful she has shared all this information and learning with all of us! I was literally dancing with excitement after this session, as well as this whole conference!” -Kim N.

“This was excellent! I’ve heard people talk about these before, but never really saw a good example in this much detail. Rhoda’s templates/outline for doing this will be so helpful. I’m excited to create my first one! Thank you Rhoda!” -Jan A.

DEVELOPING A BUSINESS OPERATIONS MANUAL

SPEAKER: Bonnie Shay

As a business owner, it is very helpful to have a Business Operations Manual to help you run your business. This specific manual covers your processes for the various parts of your business and gives you scripts and standard operating procedures for what you do. No need to treat each client project as a new and different project — have some standard steps to become efficient in what you do.

OTHER PARTICIPANTS ARE SAYING…

“The information provided was excellent and very useful. I’ve been putting off doing a business operations manual and I’m motivated to get it done now. Great presentation Bonnie!” -Jan A.

“Great information on the importance of why we need one.” – Lisa T.

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